Shipping costs depend on the product type, order value, and the total weight of your order.
| Product Category | Cold Packaging | Shipping Method | Shipping Costs | Free Shipping | Weight Rule |
|---|---|---|---|---|---|
| 🥩 Meat products | €4.90 | DPD Express | €14.90 per 20 kg | from €129 (up to 20 kg) | +€14.90 for each additional 20 kg |
| ❄️ +4 °C Products | €4.90 | DPD – €4.90 DHL – €6.90 |
per 20 kg depending on shipping method | from €99 (up to 20 kg) | Additional costs per 20 kg |
| 📦 Dry goods | – | DPD – €4.90 DHL – €6.90 |
per 20 kg depending on shipping method | from €69 (up to 20 kg) | Additional costs per 20 kg |
Order of meat products worth €150 weighing 21 kg:
Further Delivery Terms
Shipping Days
Shipments are generally dispatched on business days. For chilled, fresh, and meat products, shipping may be limited to specific days in order to ensure the shortest possible transport time.
Shipment Tracking
Once the order has been handed over to the shipping provider, the customer receives a shipping confirmation with a tracking number.
The customer is obligated to regularly check the provided tracking information and take all reasonable measures to ensure timely receipt of the shipment.
Morgenmarkt is not obligated to additionally inform the customer of the delivery status by phone, SMS, or other means after shipment.
Parcel Shop, Branch, or Pickup Station
If a shipment is redirected by the shipping provider to a parcel shop, branch, or pickup station, or made available there for collection, the customer must collect the goods without delay.
For chilled, fresh, and meat products, delayed collection may result in loss of quality or spoilage.
To the extent that loss of quality or spoilage is attributable to delayed collection or other circumstances within the customer's area of responsibility, Morgenmarkt accepts no liability for this.
Chilled, Fresh, and Meat Products
Chilled, fresh, and meat products are shipped with suitable cold packaging.
The customer must ensure that such goods are accepted upon delivery and properly stored without delay after receipt.
Default of Acceptance
If delivery cannot be carried out for reasons within the customer's area of responsibility — in particular due to absence, incorrect address details, missing doorbell labeling, refusal of acceptance, or failure to collect from a parcel shop, branch, or pickup station — any resulting additional costs may be charged to the customer, to the extent legally permissible.
Delivery Delays
The stated delivery times are estimated delivery times. Delays caused by shipping providers, public holidays, weekends, weather conditions, high parcel volumes, or other circumstances beyond our control cannot be entirely ruled out.
